IT Technician

The governors of this very successful Catholic High School wish to appoint an IT Technician to join our IT Team.

Cardinal Allen is a great place to work and an excellent community to belong to. We receive tremendous support from our parents and Governors. Our pupils actively engage in all aspects of school life, and there is a culture of mutual support and openness.

The successful candidate will:

Ø  Provide IT support for our staff and students;

Ø  Undertake routine configuration, installation, upgrades and maintenance of the school’s servers, desktops, laptops and networking equipment;

Ø  Along with the IT Manager, co-ordinate the planning and development of the school’s ICT network;

Ø  Document changes to IT Infrastructure including the creation and updating of work instructions along with the documentation of fixes to common issues;

Ø  Manage workflow by using the department’s compliance system including, responding to help desk tickets, maintaining the asset register and responding to work place activities;

Ø  Have a keen interest in IT and a willingness to keep up to date with current and future technologies.

THE IT TEAM

IT Support is an essential part of the school infrastructure that transcends the organisation. The team consists of two IT Technicians.  The school buys in support for our MIS service, network up to the firewall, and backup service.  The department has historically had a strong sense of team spirit with an attitude that teaching and learning come first. Our new colleague will receive all the support and encouragement necessary to continue the provision of school network support and to develop professionally for the next stage of their career.

THE ROLE

We are looking for an IT Technician to work with our IT Manager to address the IT support needs of our staff and pupils.  The post holder will have the responsibility for supporting staff and pupils along with the management and development of the school IT network.

WHO ARE WE LOOKING FOR?

We are looking for someone with enthusiasm, energy, and the ability to contribute to the work of a very successful team.  The successful candidate needs to have excellent IT skills along with a strong commitment to customer service.